Please do - so we can keep our records up to date. Simply ask the owner to send us an email or even call with the details and we will update our records.

Change of ownership can be done online or if you prefer, you may complete the form and email, fax or post it back to us.

Download the AAR Authorised User ID Request form, send it into us and you will soon receive an ID number to enable you to access our database and use all our services.

No - absolutely not. Microchipping just provides you with an individual number that you need to register with a nation wide fully accredited register - AAR can provide you with this service for a small one off fee.

These forms have been specially recreated to enable us to scan them. This minimises human intervention and ensures greater accuracy of the information about your clients animals. Do not photocopy or create your own forms as these will not be entered on the register. You can email us if you are encountering problems with your forms.

Simply download the AAR Prepaid Registration Order Form, fill out your credit card details - send to us and we will process your order immediately. The benefits of prepaid forms are that your clinic's User ID number will come as a barcode on the form, saving you time filling in the form. Please note that prepaid forms are like money and will not be replaced if they are lost or damaged.

Yes, by using your ID number you can access the site at anytime, plus we have a fully trained AAR officer available 24 hours a day on freecall 1800 025 461 (Australia) or 0800 441 726 (New Zealand).

Subject to the relevant provisions of the Australian Consumer Law, AAR does not offer refunds.

Yes, however the registered owner must be 18 years or older.

Where an email address is provided on the form, the registration certificate will be emailed on the next business day. If no email address is provided and a printed copy of the certificate has been requested, the certificate will be posted within one (1) week of registration.

No, we are an independent register. We supply our registrations to many microchip companies, who package them with a microchip making it easy for you to buy a chip and registration in one easy transaction. Contact your wholesaler for more information on a product that best suits your needs.

Very easily - just log on here, enter your User Id number and the date range you require.

Yes, simply send us an email and we will do all we can by providing information, pamphlets, flyers etc that will help your clients understand microchipping and registration.